The Institute of Sociology at the University of Wroclaw offers the master programme in sociology, specialty "Intercultural mediation". The programme involves 910 teaching hours (120 ECTS). The particular focus of the "Intercultural mediation" programme is on the local, regional (Central and Eastern European) and global dimensions of culture and multiculturalism. Students learn advanced social sciences methodologies and theories, as well as acquire skills and competences connected with cultural conflicts resolution and intercultural communication. The programme is based on the synergy with the international Master Programme Erasmus Mundus MITRA (Médiation interculturelle : identités, mobilités, conflits) in which the Institute of Sociology is also involved. Students of EM Mitra join the Intercultural mediation students in the 2nd and 4th semester of programme duration for selected courses.
Mediation is a dynamic, structured, interactive process where a neutral third party assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques. All participants in mediation are encouraged to actively participate in the process. Mediation is a "party-centered" process in that it is focused primarily upon the needs, rights, and interests of the parties. The mediator uses a wide variety of techniques to guide the process in a constructive direction and to help the parties find their optimal solution. A mediator is facilitative in that she/he manages the interaction between parties and facilitates open communication. Mediation is also evaluative in that the mediator analyzes issues and relevant norms ("reality-testing"), while refraining from providing prescriptive advice to the parties (e.g., "You should do... .").