London, United Kingdom

Leadership and Service Improvement

Master's
Language: EnglishStudies in English
Qualification: MSc
Kind of studies: part-time studies
Master of Science (MSc)
University website: www.lsbu.ac.uk
Improvement
Improvement is the process of a thing moving from one state to a state considered to be better, usually through some action intended to bring about that better state. The concept of improvement is important to governments and businesses, as well as to individuals.
Leadership
Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations. Specialist literature debates various viewpoints, contrasting Eastern and Western approaches to leadership, and also (within the West) United States versus European approaches. U.S. academic environments define leadership as "a process of social influence in which a person can enlist the aid and support of others in the accomplishment of a common task". Leadership seen from a European and non-academic perspective encompasses a view of a leader who can be moved not only by communitarian goals but also by the search for personal power.
Leadership
If you're a leader, you don't push wet spaghetti, you pull it. The U.S. Army still has to learn that. The British understand it. Patton understood it. I always admired Patton. Oh, sure, the stupid bastard was crazy. He was insane. He thought he was living in the Dark Ages. Soldiers were peasants to him. I didn't like that attitude, but I certainly respected his theories and the techniques he used to get his men out of their foxholes.
Bill Mauldin in The Brass Ring (1971)
Leadership
Leadership is understanding people and involving them to help you do a job. That takes all of the good characteristics, like integrity, dedication of purpose, selflessness, knowledge, skill, implacability, as well as determination not to accept failure.
Admiral Arleigh Burke, quoted in Naval Leadership : Voices of Experience (1998) by Karel Montor, p. 18
Leadership
You cannot be a leader, and ask other people to follow you, unless you know how to follow, too.
Sam Rayburn, The Leadership of Speaker Sam Rayburn, Collected Tributes of His Congressional Colleagues (1961), p. 34. House Doc. 87–247. "A compilation of tributes paid him in the Hall of the House of Representatives, June 12, 1961, and other pertinent material, to celebrate the occasion of his having served as Speaker twice as long as any of his predecessors in the history of the United States: Sixteen years and 273 days" (title page)
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